Privacy Policy

1. General

This is the privacy policy ("Privacy Policy”) is for Evolve Me Guided Imagery Pty Ltd, ACN 665 699 481 ("Evolve Me", “we”, “us”, “our”). This Privacy Policy has been prepared in accordance with the Australian Privacy Principals ("APPs”).

By using Evolve Me’s websites, any associated pages and/or applications ("Website"), you agree to the Privacy Policy as set out below. This Privacy Policy is in addition to and should be read in conjunction with the Evolve Me Terms and Conditions ("Terms"), as may be amended from time to time. Evolve Me will review this Privacy Policy periodically and reserves the right to modify this policy at any time and in its discretion. Changes will be effected immediately when posted on the Website and we recommend that you review these pages periodically for any updates, as your continued use of the Website will constitute acceptance of the terms of this Privacy Policy.

This Privacy Policy provides you with the following information:

  • (a) The types of Personal Information (as defined in section 2 below) that we may collect and hold;
  • (b) How we collect and hold your Personal Information and how you can access and seek to correct such information;
  • (c) The purposes for which we collect, hold, use and disclose your Personal Information;
  • (d) Potential disclosure of Personal Information to overseas persons;
  • (e) How you can complain about a breach of the APPs and our complaint handling procedures.

You can contact us at [insert email] if you have any questions regarding this Privacy Policy.

This Privacy Policy will not apply to websites or resources of third parties which are linked to our Website over which Evolve Me has no control.

2. Personal Information

Personal Information means information or an opinion, about an identified individual or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

The types of Personal Information Evolve Me may collect from you include name, home address, date of birth, gender, photographs or images, personally submitted preferences, bank account and credit card information, financial information, email address, and additional identity verification information where appropriate. Evolve Me does not collect any sensitive information, unless otherwise explicitly stated.

3. Collection, Purpose and Means of Collection

You are welcome to browse our Website without ever providing us with your Personal Information, to the extent that such content is publicly available without you having to register an account with us.

A. Purposes of Collection

Evolve Me may collect your Personal Information for the purposes of assessing your application of an account, establishing and maintaining your account with us, providing you with the services you request, from time to time informing you about the products and services that in our opinion may be of interest to you, allowing you to participate in our promotions, offers, in-app purchases and equivalent, and other purposes reasonably related to the provision of the requested services.

If you do not provide us with the requested information, we may not be able to provide you with the requested services.

B. Means of Collection

We generally collect your Personal Information through a private and secure section of our Website, email or other means as we may reasonably nominate from time to time. The Personal Information you have provided us with can be viewed and updated in the “Edit my account” area of the application.

C. Unsolicited Information

If you voluntarily provide us with Personal Information without our request, we will, within a reasonable period after receiving it, assess whether we could have collected such Personal Information in accordance with APP 3 if we had solicited it. If we determine that we could not have collected the Personal Information and it is not in a Commonwealth record, to the extent that it is lawful and reasonable to do so, we will destroy or de-identify the information.

4. Use and Disclosure

A. Use of Personal Information

We use your Personal Information to provide you with the services you have requested and the general management of your account, upgrade, enhance and personalise your experience on the Website, tailor our information, products and services for you; contact you for direct marketing or other promotional purposes; create aggregated data about our clients, such as average age, gender, demographics and other statistics to allow for more efficient operation of our Website.

B. Disclosure

Evolve Me does not give, sell, rent, share, or trade your Personal Information to third parties, except as set out below. We may disclose your Personal Information to a third party:

  • To enable Evolve Me to perform its obligations to the users under Evolve Me’s Terms;
  • To enable Evolve Me to ensure that the users perform their obligations under Evolve Me’s Terms;
  • To a credit reporting agency;
  • To maintain a customer profile in relation to the user;
  • For planning, research, promotion and marketing of our products and services;
  • To Evolve Me’s contractors and external service providers associated with the operation of Evolve Me’s business and provision of its services, including, without limitation, associated data centres, web hosting providers, payment service providers, identification verification service providers, advertising agencies, mailing houses, printers, call centres, market research analysts, IT consultants, professional advisors and consultants;
  • To government and regulatory authorities and other organisations as required or authorised by law or otherwise permitted under the Privacy Act;
  • To law enforcement agencies to assist in the prevention of criminal activities; and
  • To a successor entity in the event of a business transition, such as a merger, corporate reorganisation or to a purchaser of part or all of Evolve Me’s assets in order to participate in activities with business partners and sponsors to the extent necessary to carry out the activities which are set out above.

C. Direct Marketing

You acknowledge and consent that we may from time to time send you information on products and services offered by Evolve Me and/or third parties that we think may be of interest to you, based on your account information and preferences. If you no longer wish to receive further marketing communications, you can opt out via an ‘unsubscribe’ option contained in the communications that we send you.

D. Retention

We do not retain your Personal Information for longer than it is necessary. If we no longer need the Personal Information for any purposes for which we have collected and held it, the information is not contained in a Commonwealth record, and we are not required to retain the information, we will take reasonable steps to destroy or de-identify the Personal Information.

E. Integrity and Confidentiality

We use reasonable security measures to protect your Personal Information to guard against unauthorised or unlawful access, accidental loss, destruction, or damage. Our staff members have access to your Personal Information on a need-to-know basis, governed by strict security protocols.

You acknowledge that no data transmission over the internet is completely secure. Accordingly, Evolve Me does not warrant the security of any information that you and Evolve Me transmit to each other. You electronically communicate with Evolve Me at your own risk.

5. Cookies

Evolve Me uses cookies when you use the Website. Cookies are pieces of data stored by your web browser on your hard drive which contain information relating to your use of the Website. When you access the Website, cookies may record details relating to your use of the Website, including what pages you view from the Website.

We may use third parties to serve ads on our Website. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

6. Non-Personal Information

We may decide to use and disclose non-personal information relating to your account usage. For example, we may decide to disclose aggregated average data for statistical purposes to current or potential stakeholders of Evolve Me or for determining future marketing plans or upgrades to our Website. Apart from Personal Information we need to provide our services to you, we may collect data that does not reasonably identify you to monitor and improve our services. For example, when a web page is visited the URL of the page is recorded together with the date, time and the browser software being used. Each time you log into your account on our Website, our web server will issue you with a cookie to authenticate you as the account holder. Once you are logged into your account on our Website, specific or aggregated information may be collected and logged for security purposes. For example, our server may recognise your domain name, IP address, device ID and the pages that you visit. These logs may be used for the resolution of problems and disputes.

7. Access and Correction

We will take reasonable steps to ensure that the Personal Information we hold about you is accurate, complete and up to date. You can update your Personal Information by entering the “Edit my account” section after logging on.

8. Security Breaches

If we learn of a security systems breach, we may either post a notice, or attempt to notify you by email and will take reasonable steps to remedy the breach as specified in applicable law and this Privacy Policy. If we learn of a potential data breach, we may also undertake particular actions to remedy the breach, including, but not limited to, logging you out from all the devices, resetting a password (sending a temporary password for you to apply) and performing other reasonably necessary activities and actions.

9. Complaints

If you have any complaints relating to the handling of your Personal Information, please contact us at [insert email]. We will acknowledge the receipt of your complaint within 7 days. We will investigate into the matter as soon as possible and endeavour to provide you with a written response within 28 days of receiving your complaint.

10. Disclaimer

Evolve Me and this Privacy Policy may be subject to applicable legislation, regulations and codes of practice. To the extent that this policy exceeds the minimum obligations of Evolve Me under the Commonwealth and States and Territory legislation, this policy serves as a documentation of our voluntarily self-imposed standards. While we endeavour to meet those standards as best as we can, to the extent permitted by law, Evolve Me is not liable if it does not adhere to any of these voluntary self-imposed standards, for any loss, liability, costs, expenses or damages arising as a result of Evolve Me failing to meet any of the voluntarily self-imposed standards in this policy.

11. Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this policy, we will post the updated notice on [insert] and update the notice’s effective date. Your continued use of our App, products, and services following the posting of changes constitutes your acceptance of such changes.

12. Contact Information

If you have any questions or comments about this policy, the ways in which we collect and use your information described here, your choices and rights regarding such use, or wish to exercise your rights under Queensland law, please do not hesitate to contact us at:

Email: enquiry.evolveme@gmail.com